Giant Reviews

The website giantfood.com offers a wide assortment of products for online ordering. The cost for delivery is $7.95 with a minimum order size of $60.00. For pickup, the cost is $2.95 with a minimum order size of $30.00. However, it's important to note that additional charges and applicable sales tax may apply in certain areas. During the weekends (Friday-Monday), the delivery fee has been reduced to $3.95 and the minimum order requirements have also been halved, going from $60 to $30. This information is subject to change and it's recommended to check the website for the most current details.

Giant Food, a leading grocery chain in the greater Washington D.C. region, offers a Flexible Rewards Loyalty Program. This program allows customers to redeem their rewards points for store brand products at reduced point requirements. The promotional program, running from Oct. 1 to Dec. 31, 2022, gives digital Flexible Rewards members the opportunity to redeem their points for popular store brand products such as bread, milk, vegetables, bottled water and more. Product redemptions for the participating items are available for only 50, 75 or 100 Flexible Rewards points, on average a 50-75% discount compared to typical redemption value for grocery savings.

In addition to the loyalty program, Giant Food has launched a new e-commerce platform that includes its former Peapod.com and Giantfood.com online shopping sites and the Giant Food app. The new platform offers delivery and pickup services to more than 6 million shoppers throughout Washington, D.C., Maryland, Virginia and Delaware. Customers have options for flexible order windows, and same-day delivery service is available in some areas. The company has also expanded its online assortment to include new items like plant-based foods. Through the new site and the app, shoppers can redeem digital coupons, get personalized recommendations, browse ads and build grocery lists. Pharmacy customers can also refill, transfer and manage prescriptions, and nutrition and wellness content is available from the grocer’s in-store nutrition staff..

The Giant Food's loyalty program, known as the Giant Flexible Rewards, offers several benefits. Members of the program earn one point for every $1 spent. These points can be redeemed in three areas: gas savings, grocery savings, and special rewards, which include free grocery items. Additional points can be earned by shopping products featured in weekly special offers. The program also runs promotions allowing members to redeem their rewards points for popular store brand products at reduced point requirements, providing increased value in everyday shopping. For example, product redemptions for participating items are available for only 50, 75, or 100 Flexible Rewards points, offering a 50-75% discount compared to the typical redemption value for grocery savings. The program is free to join and easy to set up. It offers customers more opportunities to save and earn rewards through their usual shopping at all Giant stores and online..

At Giant Food, customers using SNAP (Supplemental Nutrition Assistance Program) benefits have the option to pay with an EBT (Electronic Benefits Transfer) card when placing online orders for Giant Pickup and Giant Delivers. This option is available throughout Washington, D.C., Maryland, Virginia, and Delaware. The user-friendly experience allows customers to add their EBT card to their account on Giantfood.com and begin shopping using their SNAP funds. While browsing online aisles, SNAP customers can sort products to show eligible items and a "SNAP Eligible" label will appear within the product details. At checkout, customers can select the "Apply SNAP benefits" option and then select the amount to charge to their EBT card, allowing personalized budgeting throughout the month. However, for any items not eligible for SNAP as well as taxes, pickup/delivery fees or driver tips, customers will need to use an alternative preferred credit/debit card or checking account. Online Giant Pickup orders are subject to a $2.95 fee and Giant Delivers orders are subject to a delivery fee between $7.95 and $9.95. Customers with SNAP benefits are also able to use their EBT card for eligible food and grocery purchases in-store. Customers that prefer Instacart rush delivery may also use their SNAP benefits to purchase grocery items from Giant at instacart.com/giant..

Giant Food accepts a variety of payment methods. These include Credit Cards (Visa, MasterCard, Discover, American Express), Debit Cards, Cash, Giant Eagle gift cards, Personal Checks, and EBT. They also accept mobile payment methods such as Apple Pay and Google Pay. For online orders, they accept EBT Payments for SNAP Customers. Please note that the availability of these payment methods may vary by location and online services..

To add an EBT card to an account on Giantfood.com, follow these steps:

1. Sign in to the account on the Giant Food website.
2. Navigate to account profile settings.
3. Locate the "Payment Information" section and click on it.
4. Add the SNAP EBT card by entering the first name, last name, and the 16-digit card number.

Remember, only one EBT card can be saved to the account. If there's a need to change the EBT card, remove the first one before adding another. Also, a credit or debit card must be added to the account to cover fees, bottle deposits in some states, taxes, delivery tips, and any other non-EBT eligible items.

SNAP benefits, typically delivered through an electronic benefit transfer (EBT) card, can be used to pay for almost any food item. However, non-food items, such as household supplies, pet food, and personal care items cannot be purchased with SNAP benefits. At Giant, SNAP customers can use their benefits to buy eligible food and grocery items for online orders, but have to use an alternative preferred credit/debit card or checking account for any items not eligible for SNAP, as well as for taxes, pickup/delivery fees or driver tips.